ClickHQ is a Web based business management software service that provides the SME with one "business in a box" software system that is fully integrated so that each module works seamlessly with the rest. Business management software is vital to the efficiency of any business and as such when choosing a business management software supplier it pays to do your research.
In the ClickHQ business management software system information only has to be entered once which saves time and cuts down on errors in data input, it also means that all staff are working from the same system so that they (depending on their permission levels) can access the information they need to perform their roles, quickly and efficiently at any time.
An example of the advantages of a fully integrated business nanagement software system can be seen below:
In ClickHQ a salesman can enter the details of a contact, add a potential order to the pipeline of that prospect, and see the order through a pre-defined sales process to close at which point he can convert from pipeline to order in one click. He and his sales manager can view the order in the sales overview or reports for the month and can see exactly what commission is due on the order. Once an order is created in the system each product in the order is added to a pre-defined provisioning process. The staff responsible for each element of the provisioning process will log into the business management software system and see a queue of products waiting for their attention and can click the process step as complete when appropriate. This creates a record in the ClickHQ software that shows who did what and when so that bottle necks can easily and quickly be spotted. Once the provisioning process is complete an invoice can be sent to the customer in one or two clicks. The ClickHQ system then tracks all communications with the customer and records when the payment of the invoice is received and adds the payment to a contacts account ledger.