In a recent survey the London Business School identified the top 20 business pains that face UK SME’s. It won’t be surprising to anyone who has run a small or medium sized business that 3 of these relate to staff morale and retention.
Finding new staff is expensive and training them so that they are effective takes time, money and actually reduces the efficiency of your existing staff in the short term.
The Click HQ Business Management Software service facilitates collaboration between the members of your team in order for them to be:
- more effective on behalf of your company
- more involved in making vital business decisions and therefore more committed
- better informed as to what is going on in all areas of your business
Our service includes all the usual features that you would expect to find in a traditional CRM solution in terms of recording and tracking communication with prospects, customers and suppliers. However it is built around better internal communication on the basis that your businesses employees are your biggest asset and probably one of your biggest costs.
We recognise that if you have a motivated and well informed team then your organisation will be more efficient, as well as more effective than your competition and that your recruitment costs will be reduced by retaining a motivated team.
We achieve a more motivated and loyal team by the way our solution engages your staff. To start with each member of your team has a photo so that they are visible within the business, secondly they have a profile so their job title, job description, department, blog and recent activity is also visible across your business. Thirdly our service includes a forum for open discussion on any subject which needs discussing and problem solving which gives all staff a voice where contribution can be recognised by peers and management alike.
How many times in business do all the members of your team get to contribute so openly without inviting them all to endless meetings where their day job gets neglected.
By using blogs people can keep others informed about projects that they are working on and with one click any blog can be published onto your website, if appropriate, which in turn helps google to recognise expertise and bring relevant, interested visitors to your website.
When you peel away the layers the difference between good businesses and resounding success stories is normally down to a well led,informed, empowered and motivated team – our product can help to facilitate this in your business!
Get in touch to find out more.
