Communications

Communicate and collaborate with groups of colleagues more visibly and effectively using ClickHQ. Contribute at a time to suit you 24hrs a day 365 days a year.

Forum

All users have access to the forum area which has been designed to allow employees to engage with each other and openly discuss subjects that might otherwise involve organising face to face meetings with groups of people who don't necessarily work in the same geographic location; or who may miss the meeting or not get copied in on relevant emails afterwards.

By using discussion threads in the ClickHQ forum there is more visibility and all users can contribute to organising events, problem solving, exploiting opportunities, dealing with issues etc. Discussions are visible and good ideas can be recognised and exploited with all employees having an input and feeling that they are a valuable part of the team.

• Open discussion threads on any subject under Topics and Categories.
• Invite colleagues to join in and contribute to those discussions.
• View and have input on discussions that are going on in different areas of the business.
• Link discussion threads to events.
• Add attachments and photos to discussion threads.
• Draw attention to colleagues about particular posts on discussion threads.
• Engage in private threads and allow selected users access only.

Cut down on the number of meetings held by discussing issues with groups of colleagues where all the relevant parties can monitor the information and where everyone gets the relevant information.

Communicate and Collaborate on ideas and issues so that full advantage can be taken of those ideas and better solutions can be found for the issues.

Make the most of all the ideas from all staff and make them feel like a valuable part of your organisation. Don't forget if someone is part of making a plan, then they will always work harder to make sure it works better in practice.

Directors and Managers can monitor discussions that are going on throughout the organisation on all the sorts of issues that affect the running of the business. They can offer encouragement to those coming up with good ideas and those problem solving issues.

Staff of all levels will have the chance to contribute and be heard which can only make the organisation more efficient.

Messaging

• Inbox, Outbox, Sent Items, Deleted Items and Flagged Messages for all users.
• Communicate with individuals or departments within the organisation.
• Invite users to participate in discussion threads and diary events.
• Draw user's attention to specific forum posts, support ticket updates and communications with contacts.

Announcements

Make announcements to all users at once which displays at the top of any screen that is clicked on until each individual user acknowledges that they have seen the announcement. Logs that a user has acknowledged that they have seen the announcement and adds their name to a list for each announcement.