ClickHQ has, at its core, a comprehensive product management system. The functionality allows customers to easily manage products and services including the sales process and order/service delivery process relevant to any particular product / service.
The advantage of being able to manage the related processes in this way means that new products can be launched and automatically added to the sales team’s portfolio at the click of a button. In the same way pre-defined order delivery process steps can be added to the provisioning system when a new product or service is launched. Dashboards and reports allow management teams to have a clear overview of where different product orders are in the system from pipeline through to order delivery.
All the information about products / services is held in one place for easy access and reference.
The same product management system is designed to work seamlessly with ClickECOMMERCE, the Click Innovation ecommerce module, so that products and services can be managed and sold online by one easy to use system irrespective of the sales channel.
